Last updated: July 31, 2026

Privacy Policy

This Privacy Policy explains how TURUSA LLC and TURUSA Yazılım ve Danışmanlık Ltd. Şti (together, “TURUSA,” “we,” “us,” or “our”) collect, use, disclose, store, and protect personal information when you visit turusa.net, contact us through our website forms, or otherwise interact with our marketing and corporate services. We design and deliver software products, including logistics and fleet solutions such as TraxOps and TraxNavi, and we take seriously the trust placed in us by visitors, prospective customers, partners, and other individuals.

By using our website or submitting information to us, you acknowledge that you have read this Privacy Policy. If you do not agree with the practices described here, please discontinue use of the site and do not submit personal information through our forms. This policy is intended to provide clear, practical information rather than legal jargon, while remaining consistent with commonly applied data-protection principles, including those reflected in frameworks such as the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK), where applicable.

1. Who we are and how to contact us

TURUSA operates as a technology studio with offices in the United States and Turkey. For privacy-related questions, requests to access or delete personal data, or complaints about how we handle information, you may contact us at info@turusa.net. Please include enough detail for us to identify your request and verify that we are responding to the correct individual. We may ask for additional information solely to confirm your identity and protect against unauthorized disclosure.

2. Information we collect

We collect information that you voluntarily provide and limited technical information generated when you browse our website. When you use the contact form, we may collect your company name, industry or sector, business email address, phone number, and the content of your message. This information is used to evaluate your inquiry, respond to you, and maintain a record of business correspondence. If you email us directly, we will process the content of that email and any attachments you choose to include.

Automatically collected information may include internet protocol (IP) address, browser type and version, device type, approximate location derived from IP, referring URLs, pages viewed, timestamps, and similar diagnostic data. We may also receive information through cookies and similar technologies, as described in our Cookie Policy. We do not intentionally solicit sensitive personal data such as health information, biometric identifiers, or government identification numbers through the public website. Please avoid including such information in free-text fields unless it is strictly necessary and you have a lawful basis to share it.

3. Why we use personal information

We use personal information to operate and improve our website, respond to sales and partnership inquiries, schedule discussions about projects, provide requested materials, and maintain internal CRM-style notes related to prospective business relationships. We may also use aggregated or de-identified analytics to understand traffic patterns, measure content performance, and improve user experience. Where permitted by law, we may send follow-up communications related to your inquiry. We do not sell personal information to data brokers, and we do not use contact-form submissions for unrelated advertising networks without a lawful basis and appropriate notice.

Our legal bases for processing, depending on your location and the context, may include legitimate interests in operating a commercial website and responding to inbound requests, performance of pre-contractual steps at your request, compliance with legal obligations, and consent where required for certain cookies or optional communications. You may withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

4. Sharing and international transfers

We share personal information only with service providers that help us run our business, such as email and hosting providers, analytics tools, and professional advisors when needed. These parties are expected to process data under appropriate confidentiality and security commitments. Because TURUSA has presence in both the United States and Turkey, information you submit may be accessed by authorized personnel in those jurisdictions. When data is transferred across borders, we take steps designed to provide an adequate level of protection consistent with applicable law, such as contractual safeguards and access controls.

5. Retention, security, and your rights

We retain personal information only as long as reasonably necessary for the purposes described above, including to maintain business records, resolve disputes, and meet legal or accounting requirements. Retention periods vary based on the nature of the inquiry and whether a commercial relationship develops. We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may have rights to request access to, correction of, deletion of, or restriction of processing of your personal data; to object to certain processing; and to data portability. You may also lodge a complaint with a supervisory authority where you live or work. To exercise rights, email info@turusa.net. We will respond within a reasonable period consistent with legal requirements. We may update this Privacy Policy from time to time; the “Last updated” date at the top will change when material revisions are made. Continued use of the website after updates constitutes acknowledgment of the revised policy where permitted by law.